Shipping policy
Shipping Policy of Danic Essence
Last Updated: February 3, 2025
Thank you for shopping with Danic Essence! As a dropshipping business, we work with trusted suppliers worldwide who directly ship products to you. This means that we do not hold any inventory ourselves. Please read through our shipping policy for details on how we handle shipping.
By placing an order with us, you agree to the terms outlined in this policy.
Shipping Locations
We currently offer shipping to the following locations:
Domestic (Tanzania)
International (Available to select countries – please check at checkout for availability)
If your country is not listed during checkout, please feel free to contact us at contact@danicessence.com, and we will assist you.
Shipping Timeframes
Since we source our products from various suppliers, please allow 7-21 business days for delivery. Shipping times may vary depending on the supplier’s location, your location, and other external factors.
Estimated Delivery Times
Domestic Orders (Tanzania): 7-15 business days
International Orders: 15-30 business days (depending on the destination)
Please note that processing times may take up to 5 business days before your order is shipped.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight/size of the items in your order. You will be notified of the shipping cost before completing your purchase.
Free Shipping
We offer free shipping on domestic orders over $50 and international orders over $100 (or the equivalent in your local currency).
Order Tracking
Once your order has been shipped, you will typically receive a tracking number via email. However, please note that in some cases, a tracking number may not be provided by our suppliers or the shipping carrier.
If a tracking number is available, you can use it to monitor the status of your shipment. If tracking is not available, we will still keep you informed about the progress of your order.
In such cases, if you have not received your order within the expected delivery time, please reach out to us at contact@danicessence.com, and we will assist you in locating your order and resolving any issues.
Shipping Delays
While we make every effort to ensure timely delivery, shipping delays can occur due to unforeseen circumstances, such as extreme weather, holidays, customs processing, or supplier delays. We are not responsible for delays caused by these external factors, but we will do our best to keep you informed and assist in resolving any issues promptly.
Customs and Import Duties
For international orders, you may be subject to customs duties, taxes, and fees upon delivery, depending on your country’s laws. These charges are the responsibility of the recipient and are not included in the order cost at checkout.
Undeliverable Packages
If your package is returned to us due to an incorrect address or refusal to accept the shipment, we will contact you to resolve the issue. If we are unable to reach you, we will issue a refund minus the shipping costs.
Damaged or Lost Packages
If your package is damaged or lost during transit, please contact us immediately at contact@danicessence.com with your order details and any relevant photos. We will collaborate with the supplier and the shipping carrier to resolve the issue and ensure you receive your products.
Contact Us
For any questions or concerns about shipping, feel free to contact us at:
Danic Essence
Email: contact@danicessence.com
